Learn how one of the leaders in the food industry uses process automation to quickly respond to emerging business needs, increase productivity, save time and money, and streamline processes across the entire capital group
Südzucker Group, the largest sugar producer in Europe, chose WEBCON BPS as a corporate standard for business process management, after finding out that IT can deliver business applications 70% faster with WEBCON BPS than it used to with a different Gartner’s Magic Quadrant-related process automation platform.
With workflow automation, processes at Südzucker became transparent, well-governed, standardized, and auditable, which allowed the IT team to provide management with strategic insights, indispensable to corporate growth.
Claims and complaints:
A workflow integrated with SAP that allows for efficient complaint management in 9 countries. Thanks to process automation, it is possible to guarantee timely processing and responding to client complaints, improve the quality of service and optimize productivity by automating repetitive, yet important tasks.
Corrective and Preventive Actions:
An application integrated with the Complaints workflow. It aims to facilitate the planning of preventive and corrective actions for the entire organization.
An application that allows for storing and monitoring the most important information about the car fleet, such as the date of upcoming vehicle inspections or fuel consumption.
An internal eBay that allows the employees to buy used items that the company puts up for auction (i.a. cars, computers, monitors).
or you have any questions at all, don’t hesitate to contact us!