Intersport and WEBCON started working together in 2005. The company wanted to introduce a solution which would organize document management, but at the same time would be integrated with other advanced Microsoft solutions already existing within the company: SharePoint, Exchange and Outlook.

Cooperation with WEBCON started from the implementation of electronic document workflow and a technical support HelpDesk for the head office and branches. After the implementation, Intersport identified a number of tangible business benefits:

• possibility of online access to any document,
• efficient service request handling through the HelpDesk module
• intuitive and user-friendly document archive
• successively developed corporate knowledge database

Along with easy integration, Intersport appreciated WEBCON BPS for the possibility of its further expansion with HR processes: the handling of travel assignments and holiday applications, as well as the employee competence database (obtained certificates, completed courses, etc.).

SharePoint version: WSS 3.0
Number of users: + 250
Number of issues/documents: WEBCON
System development: SAP R3
Technologies: WEBCON Business Process Suite