So why low-code? Well, every organization has business processes, and not all of them (and in some cases, none of them) are automated. Between unconnected emails, spreadsheets, documents, message chats, entries in line-of-business (LOB) application logs, and so on, most will find that an organization has a very specific way of doing things.
In truth, many of these facets become annoyingly difficult when done manually. On top of that, these processes are often prone to mistakes or missed steps and are usually not being measured, meaning employers have no idea where problems are arising from. To combat these tribulations, we have found it’s best to model certain processes in the form of low-code automation.
Some analysts have referred to processes like expense reporting and vacation requests as “hygiene processes,” meaning that they’re important but not “strategic.” They’re not wrong. But all of those improvements to “hygiene” result in room to breathe, time to think, and opportunity to be a lot more strategic. It’s all about an improvement of outcomes.
Transitioning from tactical to strategic processes becomes a focus with low-code automation. Measurement and auditing matter more, as does a desire to refine and improve processes based on what certain metrics reveal. In a business world filled with never-ending competition, it comes down to finding ways to make your company better.
However, this can’t be achieved without the involvement of processes, whether it’s production, marketing, distribution, or sales; simply put, off-the-shelf software used to manage these processes won’t magically give you a competitive edge. By definition, when you use standard software, you’re doing the same things everyone else is doing. So what do you do? Well, you build it yourself.