BUSINESS PROCESS AUTOMATION
AND MANAGEMENT FOR
MANUFACTURING SERVICES

Advances in technology changed manufacturing industry. But automation should go beyond industrial machinery if a company wants to streamline operations, improve quality of their products and build competitive advantage.

If your ERP system is overloaded with processes that shouldn’t be there, and becomes less flexible, more expensive and increasingly harder to use by the end users – you should definitely consider extending it with a low-code platform.

Automate manufacturing processes to increase employee productivity, improve supply chain management, optimize new product development cycle, ensure safety at production facilities, and improve quality maintenance.

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Why a low-code platform is an ideal supplement to your company’s ERP system?

ERP systems are great at supporting the core processes that keep your company running. But to be successful and stand out from the competition today, it is necessary to deliver applications that help drive innovation. Organizations need a solution that allows for rapid application development, simple customization, and easy change management.

The answer lies in low-code platforms – learn why they are an ideal supplement to ERP systems.

Streamline manufacturing operations with a low-code automation platform

Increase productivity
& quality of work

By automating business processes, you increase efficiency and reduce time needed for handling administrative tasks. All while eliminating errors and bottlenecks, ensuring standardization, improving visibility and gaining better control over your processes. This will result in quality improvements and real-time insights that are crucial to making better business decisions.

Get products
to market faster

Reduce time to market for new products with the support of modern low-code applications. Track progress, easily find out who’s responsible for each project phase and monitor performance with KPI reports that show how long each step – from idea to market - really takes. The system will automatically send out notifications and reminders to employees to ensure that the work keeps moving forward.

Drive
innovation

Foster a culture that embraces innovation and rapidly respond to changing manufacturing landscape with the support of future-proof applications. Give your business the freedom to test new ideas - provide POCs in no time and build scalable, change-ready apps without coding to seize the opportunity to disrupt the market and gain competitive edge.

Explore manufacturing processes that greatly benefit from automation

A study by Deloitte and The Manufacturing Institute found that 2.4 million manufacturing jobs in US could go unfilled by 2028. The shortage of skilled labor is just one of the challenges that the manufacturing industry will have to face in the upcoming years, followed by navigating changing legislation, and continuous improvement in efficiency, visibility and agility in the supply chain.

With a single low-code platform, manufacturing companies can address all of those needs. Modern, future-proof business applications allow to automate repetitive tasks, streamline project management, and effectively implement new procedures when laws, policies or business needs change.

Here’s a list of the most popular processes that our clients from the manufacturing sector automate and manage using WEBCON BPS:

A well-managed product lifecycle process allows to bring better products to market faster. With WEBCON BPS, you can provide an enterprise-wide solution that will streamline product development process, improve collaboration between departments, and provide seamless access to all product-related data. From submitting an idea, through research, creating a prototype, testing, designing the packaging, up to manufacturing, introducing the product to the market, and analyzing the feedback – a dedicated application will make sure everyone involved is well-informed on the assigned tasks, and the management gains visibility to improve productivity, and spot any bottlenecks along the way.

According to a study by NewVoiceMedia, Americans tell an average of 15 people about a poor service experience, and after only one negative experience, 51% of customers in the US will never do business with that company again. Those numbers show how important it is to handle customer claims and complaints well. A WEBCON BPS application helps companies manage and automate this process end-to-end, and ensure a top-notch customer service that turns frustrated customers into happy and loyal clients.

The system will simplify complaints management, as well as reduce claims cycle times and costs. A rules-driven workflow will automatically categorize complaints and assign them to the right people, streamline time-sensitive communication with the customers, and improve process visibility thanks to intuitive custom-made dashboards. In appropriate cases, it can also initiate the CAPA (Corrective and Preventive Actions) process, in order to eliminate causes of non-conformities and drive improvements in the products and services that the company offers.

Documents, both paper and electronic, are an integral part of any enterprise. But managing large volumes of documents physically can be a tedious, time-consuming process that is prone to human error. Our clients from the manufacturing sector needed a solution that will help them safely store, track and manage documents digitally – in a secure common repository. The digitization of a paper document, combined with a workflow task assignment mechanism, allows for better management of the process, while also ensuring that relevant procedures are followed at each step – it also cuts costs, increases transparency and generally makes the employees’ lives easier.

With a dedicated application, our clients are now able to access documents from anywhere in the world, quickly retrieve any document thanks to an intelligent search engine, and improve document workflow between different stakeholders. Audit trails and approval history guarantee improved visibility and control over the documents, which are highly traceable and can only be accessed with an appropriate authorization.

To further support companies in working with documents, WEBCON BPS uses extensive OCR (Optical Character Recognition) capabilities to allow for efficient document indexation and automated information recognition. Learn more about document management.

Our clients needed a solution that would streamline and lower the costs of the contract management workflow – from drafting and signing to monitoring and archiving. Sending the documents back and forth via email was inefficient, time-consuming and made it very hard to track progress, ensure compliance and avoid errors. With a dedicated application, they now have an overview of all contracts, they can easily monitor their status, use pre-made templates to speed up the contract creation process, and receive notifications to help keep the deadlines (e.i., for contract renewal). WEBCON BPS provides a unified place for assigning tasks, contract negotiations, and overall collaboration between stakeholders, in a secure manner. It allows to assign users different security levels, and thanks to extensive audit trails, the process becomes transparent.

An engineering change request (ECR) to alter a product design can be triggered by various sources: audits, enhancement ideas, customer complaints, etc. A fix to a product design can be issued by any employee and the ultimate goal is quality improvement, which can directly influence revenue. By automating the Engineering Change Management (ECM) process, you can bring better products to market faster. Forget missing deadlines, loosing documents, flawed decision-making due to poor visibility of the process, duplicating change requests. Instead, with a dedicated application, gain an overview of the changes that are underway, boost productivity, lower the process costs, eliminate bottlenecks and gather all information related to the ECRs in one place.

To make sure all products are manufactured in full compliance with the quality standards and up-to-date procedures, you can create a digital catalogue of technical documentation for all products. Having them all stored electronically in one place guarantees easy access, and allows for a swift and well-documented introduction of new model variations with a single click (i.e. you can see on what date the change was implemented), which minimizes the risk of manufacturing goods according to outdated guidelines. The application is integrated with the Bill of Materials from the ERP production module.

The manufacturer is responsible for health and safety of all people at the facilities. That’s why the visitor and employee management process is so important. Thanks to WEBCON BPS, you can manage employees, visitors, contractors and evacuations with a single application. It allows to easily control who has entered and left the facility thanks to the electronic registry, verify which zones a given person can access to issue a proper badge, and who is the visitor’s host during their stay on-site. This allows to prevent unauthorized access to the facility, guarantees detailed record of every site visit and in the event of an incident, the security can quickly check who is in the building and contact the guest or their host, thanks to the data gathered within the application.

A dedicated application keeps the record of all the incoming and outgoing trucks, and their cargo. The truck entering the manufacturing plant is weighed and the weight is recorded in the WEBCON BPS application. Thanks to integrating the app with an ERP system, the dispatcher also sees the weight of the goods that will be loaded onto the truck. If the values do not match at the checkpoint prior to leaving the site, it is a signal that there’s a need for inspection.

That way companies streamline the process of dispatching goods from the warehouse, increase security by preventing cargo theft, and provide a full log of data related to trucks, drivers, and cargo.

Providing employees with the up-to-date work instructions is crucial to make sure the work is being done correctly and workplace risks are reduced to a minimum. The instructions should also be easily accessible, so that the employees don’t waste time locating them. With a dedicated application, you create an interactive paperless environment, and ensure standardization of the documents that can be easily upgraded as your business grows.

Work instructions should never be stagnant – they should be improved upon through audits, problem-solving process and input from the employees who perform the procedures. When that happens, an application allows to instantly make the updated work instructions available and archive the outdated ones in a digital repository.

Some of our clients need to run in-depth compliance and quality tests, both for the existing and new products. The results are entered on an intuitive form and stored digitally, which improves visibility and helps to analyze data, to ensure product quality and encourage improvement.

Keeping track of 22 000 POS refrigerators can be a challenge. An application, integrated with a customer base and the logistics company responsible for transporting the POS materials, can help effectively track their whereabouts and support the management of the POS collateral.

Our clients claim to be able to automate 9 out of 10 processes – from supportive to business-critical – with a single low-code platform, WEBCON BPS.

Find out what other department-specific processes can be streamlined using our solution.

Book time with our consultant to learn how
we empower our clients in the manufacturing sector, 

and let’s discuss what we can do for your business.

 

Book time with our consultant to learn how
we empower our clients in the manufacturing sector, 
and let’s discuss what we can do for your business.

Learn more about how WEBCON BPS supports organizations:

CEDC cas study

Digital revolution in the alcohol industry
[CASE STUDY]

Sudzcuker case study

With WEBCON BPS, the largest sugar producer in Europe delivers applications 70% faster
[CASE STUDY]

Business application built in 7 minutes

See how you can build a business application with WEBCON BPS in just 7 minutes
[VIDEO TUTORIAL]

Contact us

Learn how we support and empower our clients in the manufacturing industry.

Schedule your free online platform demo or tell us about your business needs and let’s discuss how we can address them with intelligent workflow automation.

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