WEBCON

BUSINESS PROCESS AUTOMATION
AND MANAGEMENT FOR
MANUFACTURING SERVICES

Advances in technology changed manufacturing industry. But automation should go beyond industrial machinery if a company wants to streamline operations, improve quality of their products and build competitive advantage.

If your ERP system is overloaded with processes that shouldn’t be there, and becomes less flexible, more expensive and increasingly harder to use by the end users – you should definitely consider extending it with a low-code platform.

Automate manufacturing processes to increase employee productivity, improve supply chain management, optimize new product development cycle, ensure safety at production facilities, and improve quality maintenance.

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Sudzucker logo
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Nowy Styl logo
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Why is a low-code platform an ideal supplement to your company’s ERP system?

ERP systems are great at supporting the core processes that keep your company running. But to be successful and stand out from the competition today, it is necessary to deliver applications that help drive innovation. Organizations need a solution that allows for rapid application development, simple customization, and easy change management.

The answer lies in low-code platforms – learn why they are an ideal supplement to ERP systems.

Streamline manufacturing operations

with a low-code automation platform

Increase productivity
& quality of work

Speed up business processes, while also eliminating errors, ensuring standardization, and improving process visibility. This will result in quality improvements and real-time insights that are crucial to making better business decisions.

Get products
to market faster

Reduce time to market for new products with the support of modern low-code applications.
Track progress, easily find out who’s responsible for each project phase and monitor performance with KPI reports.

Drive
innovation

Foster a culture that embraces innovation and rapidly respond to changing manufacturing landscape. Gain freedom to test new ideas - provide POCs in no time and build scalable, change-ready applications to gain competitive edge.

Explore manufacturing processes

that greatly benefit from automation

A study by Deloitte and The Manufacturing Institute found that 2.4 million manufacturing jobs in US could go unfilled by 2028. The shortage of skilled labor is just one of the challenges that the manufacturing industry will have to face in the upcoming years, followed by navigating changing legislation, and continuous improvement in efficiency, visibility and agility in the supply chain.

With a single low-code platform, manufacturing companies can address all of those needs. Modern, future-proof business applications allow to automate repetitive tasks, streamline project management, and effectively implement new procedures when laws, policies or business needs change.

Here’s a list of the most popular processes that our clients from the manufacturing sector automate and manage using WEBCON BPS:

New product development

Bring better products to market faster. Streamline product development cycle, improve collaboration, and provide easy access to all product-related data.

Claims & complaints management

Increase customer satisfaction by speeding up claims and complaints processing. Gain product reliability insights, process visibility and auditability.

Contract
management

Support contract management workflow – from drafting, negotiating and collecting signatures to archiving documents in a digital repository.

Engineering change management

Gain an overview of all engineering change requests (ECR), boost productivity, lower the process costs and gather all information in one place.

Manufacturing site visitor management

Increase manufacturing plant visitor safety and ensure compliance with guidelines. Streamline visitor request process and keep track of all guests.

Warehouse traffic management

Keep a full log of data about incoming and outgoing trucks, drivers, and cargo. Increase cargo dispatch capacity and improve security by preventing cargo theft.

Corrective
& preventive actions

Automate CAPA workflows to facilitate problem identification, root cause analysis, as well as keep the record of all incidents and preventive actions taken.

Digital work instructions

Provide employees with easily accessible, up-to-date work instructions. Create a paperless environment, ensure change compliance and full auditability.

Product specification updating

Make sure all products are manufactured in full compliance with quality standards and up-to-date procedures thanks to a digital catalogue of technical documentation.

Sensory
analysis

Streamline the process of conducting sensory tests, and gain more control over crucial data and in-depth insights that lead to delivering better quality products.

POS materials management

Keep track of all Point of Sale materials with a single app: track their whereabouts, plan distribution and make sure they’re used effectively to promote your brand.

Implement solutions that support

processes​ across all departments

Operations

  • Correspondence & case management
  • Document repository & DMS
  • Fleet management
  • Business trips approval & cost reimbursement
  • Purchase-to-pay
  • Expense accounting

HR

  • Vacancy approval, recruitment
  • On/off-boarding
  • Leave & holiday requests
  • Employee assessment
  • Perks, bonuses & gift approvals
  • Retirement plans
  • Managing remote workers

Finances

  • Budgeting, investment planning & purchase requests
  • RFI, RFP, tenders & purchase orders processing
  • Cost invoice approval workflow
  • Invoicing automation and payment approval
  • Credit limits management
  • Supplier authorization

Sales & marketing

  • CRM
  • Marketing automation
  • Content approval & distribution
  • Newsletter & mailing campaigns
  • Social media publications
  • Event planning & follow-up

IT

  • IT assets & systems registry
  • Permissions management
  • AD & Exchange accounts provisioning
  • Project Management
  • Change Requests processing
  • Helpdesk & ticketing

Contact us

Learn how we support and empower our clients in the manufacturing industry.

Schedule your free online platform demo or tell us about your business needs and let’s discuss how we can address them with intelligent workflow automation.

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Learn more about how WEBCON BPS supports organizations:

CEDC cas study

Digital revolution in the alcohol industry
[CASE STUDY]

Sudzcuker case study

With WEBCON BPS, the largest sugar producer in Europe delivers applications 70% faster
[CASE STUDY]

Business application built in 7 minutes

See how you can build a business application with WEBCON BPS in just 7 minutes
[VIDEO TUTORIAL]

top

A well-managed product lifecycle process allows to bring better products to market faster. With WEBCON BPS, you can provide an enterprise-wide solution that will streamline product development process, improve collaboration between departments, and provide seamless access to all product-related data. From submitting an idea, through research, creating a prototype, testing, designing the packaging, up to manufacturing, introducing the product to the market, and analyzing the feedback – a dedicated application will make sure everyone involved is well-informed on the assigned tasks, and the management gains visibility to improve productivity, and spot any bottlenecks along the way.

According to a study by NewVoiceMedia, Americans tell an average of 15 people about a poor service experience, and after only one negative experience, 51% of customers in the US will never do business with that company again. Those numbers show how important it is to handle customer claims and complaints well. A WEBCON BPS application helps companies manage and automate this process end-to-end, and ensure a top-notch customer service that turns frustrated customers into happy and loyal clients.

The system will simplify complaints management, as well as reduce claims cycle times and costs. A rules-driven workflow will automatically categorize complaints and assign them to the right people, streamline time-sensitive communication with the customers, and improve process visibility thanks to intuitive custom-made dashboards. In appropriate cases, it can also initiate the CAPA (Corrective and Preventive Actions) process, in order to eliminate causes of non-conformities and drive improvements in the products and services that the company offers.

Our clients needed a solution that would streamline and lower the costs of the contract management workflow – from drafting and signing to monitoring and archiving. Sending the documents back and forth via email was inefficient, time-consuming and made it very hard to track progress, ensure compliance and avoid errors. With a dedicated application, they now have an overview of all contracts, they can easily monitor their status, use pre-made templates, and receive notifications to help keep the deadlines. WEBCON BPS provides a unified place for assigning tasks, contract negotiations, and overall collaboration between stakeholders, in a secure manner. It allows to assign users different security levels, and thanks to extensive audit trails, the process becomes transparent.

An engineering change request (ECR) to alter a product design can be triggered by various sources: audits, enhancement ideas, customer complaints, etc. A fix to a product design can be issued by any employee and the ultimate goal is quality improvement, which can directly influence revenue. By automating the Engineering Change Management (ECM) process, you can bring better products to market faster. Forget missing deadlines, loosing documents, flawed decision-making due to poor visibility of the process, duplicating change requests. Instead, with a dedicated application, gain an overview of the changes that are underway, boost productivity, lower the process costs, eliminate bottlenecks and gather all information related to the ECRs in one place.

The manufacturer is responsible for health and safety of all people at the facilities. That’s why the visitor and employee management process is so important. Thanks to WEBCON BPS, you can manage employees, visitors, contractors and evacuations with a single application. It allows to easily control who has entered and left the facility thanks to the electronic registry, verify which zones a given person can access to issue a proper badge, and who is the visitor’s host during their stay on-site. This allows to prevent unauthorized access to the facility, guarantees detailed record of every site visit and in the event of an incident, the security can quickly check who is in the building and contact the guest or their host, thanks to the data gathered within the application.

A dedicated application keeps the record of all the incoming and outgoing trucks, and their cargo. The truck entering the manufacturing plant is weighed and the weight is recorded in the WEBCON BPS application. Thanks to integrating the app with an ERP system, the dispatcher also sees the weight of the goods that will be loaded onto the truck. If the values do not match at the checkpoint prior to leaving the site, it is a signal that there’s a need for inspection.

That way companies streamline the process of dispatching goods from the warehouse, increase security by preventing cargo theft, and provide a full log of data related to trucks, drivers, and cargo.

Providing employees with the up-to-date work instructions is crucial to make sure the work is being done correctly and workplace risks are reduced to a minimum. The instructions should also be easily accessible, so that the employees don’t waste time locating them. With a dedicated application, you create an interactive paperless environment, and ensure standardization of the documents that can be easily upgraded as your business grows.

Work instructions should never be stagnant – they should be improved upon through audits, problem-solving process and input from the employees who perform the procedures. When that happens, an application allows to instantly make the updated work instructions available and archive the outdated ones in a digital repository.

To make sure all products are manufactured in full compliance with the quality standards and up-to-date procedures, you can create a digital catalogue of technical documentation for all products. Having them all stored electronically in one place guarantees easy access, and allows for a swift and well-documented introduction of new model variations with a single click (i.e. you can see on what date the change was implemented), which minimizes the risk of manufacturing goods according to outdated guidelines. The application is integrated with the Bill of Materials from the ERP production module.

Some of our clients need to run in-depth compliance and quality tests, both for the existing and new products. The results are entered on an intuitive form and stored digitally, which improves visibility and helps to analyze data, to ensure product quality and encourage improvement.

Keeping track of 22 000 POS refrigerators can be a challenge. An application, integrated with a customer base and the logistics company responsible for transporting the POS materials, can help effectively track their whereabouts and support the management of the POS collateral.