When ERP is not enough. WEBCON and Kotrak team up to take manufacturing digitalization to the next level

Kotrak S.A., a trusted software implementation and maintenance company for industrial sectors, teams up with WEBCON, the developer of a platform for business process digitalization and automation. The goal: to help companies digitalize processes that were never meant to live inside ERP.

MES, ERP, and WMS are systems every manufacturing company knows well. But so are the processes that still run outside them – in emails and spreadsheets. Approvals, quality reports, supplier onboarding, shift handovers. These processes are part of daily production, yet the core systems often lack the functionality to manage them.

The gap ERP cannot fill

A manufacturing company that implements ERP, MES, or WMS addresses specific operational challenges: resource planning, order execution, and warehouse management. But alongside this layer of core processes, there is always another one. Changes to specifications require approvals from multiple departments. A quality non-conformance report must pass through inspection, root cause analysis, and corrective actions. A new supplier needs qualification, a complete set of documents, and the appropriate sign-offs.

These processes are too complex to run in Excel, yet too company-specific to fit into off-the-shelf solution. As a result, they often operate outside the core systems – frequently in email.

Kotrak has been designing and implementing software solutions for manufacturing companies in the chemical, food, and industrial sectors for over 35 years. They understand these processes well because they see them at every client. They also recognize that organizations need a way to digitalize them efficiently and without lengthy implementation cycles.

That is why they partnered with WEBCON. The platform enables the creation of process applications tailored to the organization. Initial applications can be delivered in just days. And when regulatory requirements change or production line layouts shift, the process adapt just as quickly – without disrupting existing operations.

“We always focus on a comprehensive approach – from implementation and ongoing development to modifications and day-to-day customer support. WEBCON aligns with this philosophy: it's a platform that evolves alongside the organization, enables rapid adaptation of processes to changing business needs without the need for costly IT projects, and provides a solid foundation for further automation and AI-driven solutions.”

— Tomasz Brodziak, Vice President of Sales, Kotrak S.A.

Change without operational risk

In a manufacturing environment, even a minor process change can affect operational continuity. A new regulation, a production line modification, a revised approval path. Too often, any need to modify a process triggers a new IT project: analysis, testing, deployment, rollback plan. Weeks or months of work.

The market demands instant response. The ability to adapt quickly to changing conditions has become critical – and that agility is what WEBCON delivers. Thanks to InstantChange™ technology, companies can modify processes while they are running. This flexibility also allows implementations to scale gradually, in line with current business needs and priorities.

For Kotrak’s clients, this changes the rules of the game. Instead of launching a large-scale automation project from day one, organizations can start with a single process and expands as needed. Each new application integrates with the MES, WMS, and ERP systems the company already has.

“Kotrak has been developing solutions for manufacturing environments for years – from MES and WMS to systems supporting day-to-day operations. This experience gives them a deep understanding of the challenges behind the processes that go beyond the standard capabilities of operational systems and require greater flexibility and rapid response to change. WEBCON fits naturally into this environment as a platform that supports rapid design and development of end-to-end processes, connecting existing systems with everyday operational activities.”

— Paweł Grzegorczyk, VP of Growth, WEBCON

From one process to the entire organization

Manufacturing companies do not need another system that promises to solve everything at once. They need an approach that allows them to start with a single process, achieve quick wins, and scale gradually from there. Kotrak is an experienced digitalization partner that understands industry-specific manufacturing processes. WEBCON enables the rapid creation of new solutions tailored to the needs of each company. Together, they mark a new chapter in manufacturing transformation.