From 1 hour to 15 minutes. How Answear sped up its HR processes
Answear transformed its HR, cutting process times and freeing up the team. In just 8 days, medical package renewals now get done. It used to be 21. New employees fill out onboarding documents in 15 minutes instead of an hour. At a company of 2,200 people, that adds up fast.
reduction in medical package renewal time
faster document completion for new hires
of solutions built in-house by Answear
"We decided to expand our solutions on the WEBCON platform. Mainly because we already knew the system and its capabilities. Data security for our employees was equally important, and we knew the platform would handle that too."
Karolina Wanat
BPM/RPA Application Lead w Answear
Scale & specific requirements
Answear first launched processes on WEBCON in 2016, starting with cost invoice handling. The platform delivered, so when the company needed a new HR system in 2022, WEBCON was the obvious choice. The goal: full digitization of processes.
THE CHALLENGE
Answear is a complex organization. Its HR digitization needs go well beyond what off-the-shelf solutions can handle.
WHY WEBCON?
Answear knew the platform's capabilities and trusted it to meet the company's needs and keep employee data secure.
Fast results from the first deployment
The first HR process to go live was medical package renewal. With over half the workforce enrolled in LuxMed packages, that's more than 1,000 people. Collecting data manually, sending notifications, and entering it all into TETA took 21 days. After automation:
- Package data imports automatically
- Notifications and declarations go out without HR involvement
- Collected data flows directly into TETA
Result
the process time dropped from 21 days to 8, a 62% reduction.
Hiring at a new speed: documents done in 15 minutes instead of an hour
The flagship project was a hiring process. A recruitment request automatically triggers a hiring workflow, with candidate data carried over to the final application. When a new hire joins, the system creates their account in ADManager automatically, so they can log in on day one and fill out documents right away. Those go straight to TETA. Before, HR had to re-enter everything by hand.
Results:
- 52 fewer fields to fill out in the recruitment form − down from 72 to just 20
- Document completion time went from 1 hour to 15 minutes, a 75% reduction
- Automatic data validation and process standardization improved accuracy and freed up the HR team’s time
Today, hiring is integrated with a range of other HR processes. Headcount budgeting, authorizations, onboarding, welcome pack requests, workwear for new employees, all automated and tracked in the system. Integrations with TETA and ADManager keep data consistent and current across the IT environment.
A custom-built, comprehensive system
Today, the process network in Answear serves employees, managers, and HR alike. New solutions go live daily. By building everything in-house, Answear can roll out new tools quickly, respond to business needs as they come up, and keep operational risk low while getting more out of internal processes.
“We developed an effective way of working, the team grew, and digitization picked up pace. New applications go live every day."
Karolina Wanat, BPM/RPA Application Lead w Answear
Automate HR processes in your company. Talk to our expert and find out what's possible for your organization.
Answear is a leading multi-brand online fashion store operating in 12 European markets. The company employs 2,200 people and carries over 700 brands and 200,000+ products, and has been using the WEBCON platform since 2016.
Industry
Retail / e-commerce
Use case
HR Automation
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