Cooltours, a language and culture travel organizer, has recently replaced its corporate software with a modern cloud solution. The previous system was not only outdated in terms of its performance, it also didn‘t allow any workable option for mobile access. To solve these issues, the company sought external help. DCCS, an experienced digitization specialist and WEBCON Partner Premium, supported Cooltours with consulting and implementation.

In order to keep effort and costs to a minimum and ensure scalability, the company opted for the development of a solution based on the WEBCON low-code platform as well as cloud hosting. The flexible core system currently controls and facilitates the entire process and helps the company save time and paper.

Read the case study and discover:

• what challenges Cooltours did face with its outdated systems,
• how the digital Travel Centre simplify workflows, integrating customer inquiries, bookings, and payments into a single, efficient platform,
• what upcoming features are planned to improve user experience and operational processes.

WEBCON at Cooltours means:

On the one hand, the software was supposed to be easy to operate and self-explanatory. Secondly, we wanted a scalable, expandable system to be able to implement expansions and changes (of legal nature, for instance) ourselves. With WEBCON , a low-code platform for cloud and on-premise, these specific requirements were implemented in a targeted way.

Florian Wind, ​

CEO of Cooltours