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Case Study

How RAG handled the digitalization of a complex organization in a highly regulated sector with low-code technology

About the Client

RAG Austria AG is the largest company in Austria specializing in the production, storage, and transportation of energy, and one of the leading technical storage operators in Europe.


The Challenge

The company needed a flexible tool for automating business processes.


Why WEBCON?

RAG chose the WEBCON platform due to its broad range of functionalities and the maturity of the platform.

RAG Austria AG (RAG) is the largest energy storage company in Austria and one of the leading technical storage operators in all of Europe. Their aim is to provide customers with safe, efficient, environmentally friendly, responsible, and affordable energy and gas storage services for the long haul.

To support their innovative mindset, RAG needed an application delivery platform as committed to innovation and ongoing change as they are. They spent four months comparing a wide variety of available platforms and ultimately chose WEBCON . They saw WEBCON’s platform as a powerful, mature, robust, and flexible solution that was nevertheless easy to learn.

WEBCON’s enterprise-grade platform nicely addressed RAG’s complex requirements for stability, dependability, security, and performance. The steep learning curve meant RAG could have internal team members build and maintain their business applications; doing so improved internal communication, sped up time to business, and reduced their reliance on scarce external services.

We are fortunate to have an IT department made up of dedicated, long-standing employees who maintain excellent relationships with the business. Thanks to this, people who are close to business challenges are not afraid to come forward, share their concerns, and ask for support. At the same time, we make it a priority to identify so-called bottlenecks ourselves and proactively propose solutions that help the organization operate more efficiently and truly contribute to its growth. None of this would be possible without the right tools — and the WEBCON platform is exactly the solution that enables us to fulfill this role.


Christoph Candido,
IT Analyst, RAG Austria AG​

Company

RAG Austria AG

Industries

Energy production, storage, and transportation

Region

Austria

Website

https://www.rag-austria.at

CASE STUDY

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