Case Study
Timişoara streamlines public services with WEBCON
Timişoara is a city with a population of over 350,000 residents. As the number of reports increased, managing them manually started to lead to duplication of work, deletion in response times, and difficulties in coordinating activities between responsible entities. The city authorities acknowledged the necessity of implementing a comprehensive digital solution that would improve operational transparency, eliminate redundant actions, and guarantee a more effective response to citizen needs.
The city ultimately chose a comprehensive low-code platform developed by a Polish provider – WEBCON .
The implementation of the system in Timişoara began in 2022. Today, 99% of procedures have already been digitized – enhancing resident support and service efficiency.
The implementation was executed by WEBCON’s Premium Partner, ETA2U.
Watch the case study and discover:
- why Timişoara decided to implement WEBCON
- why the digitization was so essential
- the benefits of using WEBCON
Company
Timişoara City Hall
Industry
Public administration
Region
Romania
Website
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