Business Process Management, or BPM, is a systematic way of modeling, analyzing, and optimizing your business processes to meet strategic goals consistently. BPM software can help you do all that by allowing you to automate workflow, thereby speeding up tasks, reducing costs, increasing transparency, and ensuring that your business operates at maximum efficiency.
In this article, we’ll take a closer look at how to choose the right BPM platform for business.
Identifying the Right BPM Solutions for Your Business
With so many different BPM solutions available on the market, it can be difficult to identify what your business requires when looking at how to choose a BPM software. That’s why it’s essential to start by thinking about the specific needs and priorities of your business.
Analyzing the current state of your process management system will allow you to detect inefficiencies and determine what areas BPM software may be able to help your business improve. Whether that’s reducing costs, increasing efficiency, improving customer service, or something else entirely, knowing your goals beforehand will allow you to better identify the features and functionality you’ll need from a BPM platform.
Choosing the Best BPM Software to Fit Your Needs
Choosing the best BPM software is not about finding the most expensive product with all the bells and whistles. It’s about finding the platform that works best for your business objectives and needs.
Here are five additional things to consider when making a BPM software comparison.
1. Budget
The price of BPM solutions can vary widely depending on a number of factors, including the platform’s capabilities and features, its user-base size, available customizations, and whether it’s on-premise versus cloud hosting. Knowing your company’s needs beforehand will allow you to set a budget accordingly and maximize your investment.
2. Usability
When making a business process management software comparison, it’s important to consider the platforms' usability. A BPMS is intended to make processes easier to execute, and for that to work, the software has to be understandable and easy to use by a variety of employees. Standardized applications and a consistent user interface allow for a high level of user adaptability at all levels of your organization.
3. Support
You’ll want a BPM system with quality support staff who can assist during installation, training, and troubleshooting. When you’re reviewing different software options, check to see how easy it is to reach the software provider’s customer support team, and if it’s outsourced or done in-house.
What’s more, it’s always a good idea to check the users’ community. WEBCON has a dedicated portal for the community of WEBCON BPS users, where you can ask questions, find solutions, new ideas and share your experience of working with the low-code platform.
4. Integration Capacity
A critical factor in choosing BPM software is its capacity for integration with other technological resources. You’ll want to be sure that whatever solution you go with offers ways to integrate with every other system your organization uses on an everyday basis.
5. Hosting & Infrastructure
Some BPM platforms require certain hardware or software to operate smoothly, so you’ll want to know your current infrastructure. Additionally, many BPM systems offer the option of either cloud or on-premises hosting.
If you’ve identified your business needs and are ready to take the next step when it comes to BPM solutions, WEBCON BPS’s low-code platform is an easily integrated digitization toolkit that allows you to quickly build powerful apps to automate business processes–all with minimal coding! Reach out today for a free demo.