WEBCON recognized as a Representative Vendor in the 2026 Gartner® Market Guide for Business Process Automation Tools 

The Total Economic Impact™
of WEBCON

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The Total Economic Impact™ of WEBCON is a commissioned study conducted by Forrester Consulting on behalf of WEBCON. The study provides a framework to evaluate the potential financial impact of implementing WEBCON in an organization.

Forrester interviewed one of WEBCON’s customers in the financial services industry with years of experience using WEBCON . Through data collection and subsequent financial analysis, the study concludes that WEBCON can provide companies with a 113% return on investment over three years, and enable up to 87% improvement in process handling time.

    The premise of digitizing processes in Huhtamaki was to eliminate unproductive running around with sheets of paper around the office. Thanks to the applications developed with WEBCON platform, the pandemic-necessitated switch to remote work wasn’t particularly difficult for us.
    IT Specialist
    WEBCON BPS gives us the certainty that we can introduce changes in the processes immediately, and thus flexibly respond to changing business realities.
    CIO at Siemens Finance
    87%

    improvement in productivity on internal process handling time

    $1.17M

    of savings thanks to building all solutions on a single platform

    10x

    faster app delivery than with standard development methods

    Improved internal process productivity

    Processes that were once paper-based have been transformed to a digital form. Coupled with the use of optical character recognition (OCR) and AI, the organization achieved an average 87% improvement in internal process handling time. This allowed the employees to put the time saved into higher value work.

    Rapid prototyping capability

    It empowered the organization to prototype new solutions iteratively and to test them out in practice with minimal obstruction to ongoing processes, significantly reducing the time-to-market for new products and services offered.

    Improved complex external process productivity

    This benefit focuses on time saved by employees due to digitization of complex processes that are often customer-facing in nature. These processes are complex because they coordinate activities among multiple stakeholders. Through the use of WEBCON , the company is empowered to build new products, such as automated credit decisioning, which achieved a reduction of four FTEs required to support the process.

    Improved cross-team collaboration

    WEBCON enabled the IT and business teams to work together in a way previously not possible. Developers and business users are able to work together in an iterative way to design the ideal process flow, and the quick and easy implementation of process modifications suggested by business users, improves not just communication but also helps to make sure the process works as desired.

    Improved non-complex external process productivity

    WEBCON automation resulted in a 67% improvement in employee-handling time of non-complex processes that are either customer-facing or non-customer-facing (e.g., procurement of office supplies or IT equipment) in nature.

    Increased transparency and visibility of business processes

    WEBCON compiles audit trails for all processes. This holds users accountable for any changes, and it thereby makes business continuity and maintenance of the system a breeze in the long run.

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