As organizations become aware of the powerful effect the digital transformation has on business development and market competitiveness, they are more boldly introducing innovative elements of both automation and robotics to manage business processes.
Robotic Process Automation (RPA) is a concept that at face-value can be misleading, because the vast majority of tools that are referred to as RPA are designed for the automation of specific tasks or just a single part of a business process. By doing so, however, we are able to free our specialists’ time and move away from tedious, repetitive tasks and focus on the implementation of more ambitious projects. For example, one of the most common use cases for an RPA implementation is to automate the formatting and transfer of data between IT systems.
These types of workplace automation activities are a critical component in business process automation. We believe that RPA implementation offers the greatest benefits when the automated tasks are carried out as part of a larger automation of the entire business process. This is why it’s important to look broadly at the overall picture, instead of focusing on improving specific, individual tasks.
Business Process Management (BPM) systems and modern, process-centric low/no-code platforms give you the ability to do just that. These systems facilitate not only automating specific activities as part of a task, but enable you to coordinate entire process, enforce the implementation of procedures and best practices, across entire departments and branches of your organization. The most advanced of these low/no-code BPM platforms like WEBCON BPS offer built-in tools for robotization and task automation (e.g. using OCR to identify the contents of documents and gather necessary data) and integrate seamlessly with RPA tools.