Business process automation solutions for services

The biggest challenge of the service sector is managing a product that is not tangible. As a result, the quality of the product is dependent on clients, and may not always be immediately available. The challenge is to encourage clients to trust that you will deliver to their satisfaction, and handle quality issues before they become noticeable.

With WEBCON BPS, service-sector companies can safeguard their product, paying special attention to time efficiency and of course customer satisfaction. The system can efficiently manage the very core of the service sector, which is human resources, and process related to employment lifecycles.

With the Rapid Application Development platform in WEBCON BPS, service companies ensure their systems, departments and branches are working seamlessly in unison. Back-office process automation with streamlined management delivers tangible cost-reductions while maximizing profit margins. It’s a win-win for IT, management, and customers.

With WEBCON BPS, companies in the service sector can quickly create and modify industry-specific solutions that radically change their day-to-day operations for the better. One example is in cross-sector service delivery. Apart from logistics services, WEBCON service industry clients can manage outsourced goods as well, increasing their competitive edge.

Streamline operations

with a low-code automation platform

Increase productivity
& quality of work

Speed up business processes, while also eliminating errors, ensuring standardization, and improving process visibility. This will result in quality improvements and real-time insights that are crucial to making better business decisions.

Get products
to market faster

Reduce time to market for new products with the support of modern low-code applications.
Track progress, easily find out who’s responsible for each project phase and monitor performance with KPI reports.

Drive
innovation

Foster a culture that embraces innovation and rapidly respond to changing manufacturing landscape. Gain freedom to test new ideas - provide POCs in no time and build scalable, change-ready applications to gain competitive edge.

Implement solutions that support

processes​ across all departments with a single platform

Operations

  • Correspondence & case management
  • Document repository & DMS
  • Fleet management
  • Business trips approval & cost reimbursement
  • Purchase-to-pay
  • Expense accounting

HR

  • Vacancy approval, recruitment
  • On/off-boarding
  • Leave & holiday requests
  • Employee assessment
  • Perks, bonuses & gift approvals
  • Retirement plans
  • Managing remote workers

Finances

  • Budgeting, investment planning & purchase requests
  • RFI, RFP, tenders & purchase orders processing
  • Cost invoice approval workflow
  • Invoicing automation and payment approval
  • Credit limits management
  • Supplier authorization

Sales & marketing

  • CRM
  • Marketing automation
  • Content approval & distribution
  • Newsletter & mailing campaigns
  • Social media publications
  • Event planning & follow-up

IT

  • IT assets & systems registry
  • Permissions management
  • AD & Exchange accounts provisioning
  • Project Management
  • Change Requests processing
  • Helpdesk & ticketing

Contact us

Learn how we support and empower our clients in the services industry.

Schedule your free online platform demo or tell us about your business needs and let’s discuss how we can address them with intelligent workflow automation.

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