Transportation & travel

How BPM systems support the transportation & travel industry

Both the transportation and travel industries share similarities with two specific requirements to address at their core. The first is their infrastructure network, and the other is the human network: users and employees. Transportation and travel businesses also require reliability, top-quality customer service and strict compliance. In many cases, providers must also ensure that their services are available 24/7 at the highest quality levels.

Customized workflows in WEBCON BPS allow you to merge different subsidiary companies and business process to ensure genuine and effective integration.

WEBCON BPS can revolutionize the different departments that make up transportation and travel industry companies, providing world-class services for:

BUSINESS ORGANIZATION & SUPPORT

  • Omnichannel Customer Service Process
  • Document and correspondence management process
  • Investment planning, approval, management & monitoring
  • Debt recovery
  • Acceptance processing

FINANCE & ACCOUNTING

  • Business trips
  • Capital assets management (templates)
  • Purchasing and sales invoicing processes
  • Cash flow approval
  • Credit card application
  • Invoice processing
  • Internal accounting communication

HR

  • Attendance
  • Leave requests
  • Managing employee lifecycle
  • Perks and bonuses
  • Retirement plans

IT

  • Access Rights Management Process
  • IT hardware/software/license ordering process.

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