WEBCON recognized as a Representative Vendor in the 2026 Gartner® Market Guide for Business Process Automation Tools 

Rapid response to market change as a foundation for FinTech success

Financial services under pressure: regulation, competition and changing customer expectations

The financial market is one of the most competitive sectors in the economy. Financial institutions need to keep up with changing regulations and growing customer expectations. Customers expect financing solutions that are tailored to their needs, simple and fast.

Siemens Financial Services manages more than €33 billion in assets across 20+ countries with a team of around 2,700 people. As the business grew, paper, spreadsheets, and emails were no longer enough. The company needed a faster way to build and update business applications.

Faster new product launches with processes that stay efficient, compliant, and easy to change.

Finance teams can shape applications around their needs. IT ensures security, integration, and governance.

One platform for financial processes – built around the way the business works

Siemens Finance began building applications on one shared platform. Finance teams could shape solutions around their actual processes and needs. IT could then develop, integrate and adapt applications without relying on vendors roadmaps.

The result is a consistent working environment across processes, from credit decisions to internal workflows. It can evolve as business requirements change.

Key benefits

Faster response to business needs

Processes and applications can be adjusted as requirements change.

Quicker financial product launches

The processes behind new financial products can now be built and adapted quickly.

Better customer service

Automating time-consuming processes, like making credit decisions, improves the customer experience.

Compliance without slowing down

Data stays secure and every process stays compliant with internal policies and procedures.

Changes without disruptions

New requirements can be introduced directly into running processes without interrupting ongoing operations.

$1.17M saved on operations

by building applications on one platform instead of purchasing, implementing and maintaining multiple standalone solutions.

Faster processes, fewer errors and more capacity, in practice

Here’s what that looks like in two areas finance teams know particularly well: credit decisions and regulatory change.

67% faster credit decisions

Siemens Finance replaced manual credit scoring reviews with automated, traceable process. The process sped up by 67%, so the team could handle more customer inquiries without scaling the team, and with fewer errors.

Security and compliance proven

A new regulatory requirement gave Siemens Finance little time to adapt. Leasing companies now had to verify every supplier against the official “white list” before paying an invoice, and record each verification. Siemens Finance updated the process directly in WEBCON, without pausing the work already running through it.

Every process built on WEBCON carries guaranteed data security and stays compliant with internal policies and procedures. When the rules change, the process changes with them.

Be ready for constant change

Over 100 business processes now run on WEBCON at Siemens Finance. When the market shifts, teams update the process, not the entire IT project plan.

“WEBCON gives us the certainty that we can introduce changes in the processes immediately, and thus flexibly respond to changing business realities.”

Tomasz Kszczot, CIO, Siemens Finance

Siemens Finance is the B2B financing arm of Siemens Group. The company provides leasing, project finance, and corporate lending across more than 20 countries.

Industry

Financial services

Use case

End-to-end automation