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Designer Desk: a prototyping tool that makes gathering business requirements easier than ever

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Every workflow project starts the same way. Business describes what they need, IT builds what they understood. The gap between those two things grows when there's no common ground. Designer Desk turns that gap into a working prototype.

How it works in practice: one-hour pizza session, ready prototype

The most common way to use Designer Desk is what we call a pizza session. One meeting, 60 to 90 minutes. A business stakeholder and a process champion sit down together to build a prototype.

"We started at 16:00, the prototype was ready around 19:00. After three days it was in pilot, after two weeks it was fully deployed. Right now, we have around 400 instances running in that process."

Robert Ogierman,
IT Project Coordinator at Raben Group, WEBCON DAY 2022

The business user describes the process. The champion sketches it in Designer Desk. They test it, challenge it, reshape it – in real time, together. By the end of the session, they have a working prototype that everyone can click through, critique, and agree on.

The outcome is a shared starting point. When the prototype is published, the champion opens it in Designer Studio.

“The prototypes we build with Designer Desk rapidly illustrate the “workflow mindset” – what’s going on, where it is, who’s got it, what their options are, and so on.”

Łukasz Nowak, Vice President at PCG Academia [source]

Second method: starting with the AI Process Builder

Designer Desk gives you a second way to start. The AI Process Builder drafts the first version of the prototype for you.

Describe the application in a prompt, or take a picture of a whiteboard sketch and hand it over. The Process Builder reads it and builds more than a workflow. It lays out the form, adds tooltips, and defines data sources. You have a working prototype in minutes, before the session even starts.

From there you refine it, by hand or by telling the AI assistant what to change in plain language. Need the prototype to follow industry standards or legal requirements? Put that in the prompt.

The payoff shows up in the session itself. Business reacts to something real instead of a blank page, which makes it easier to critique and reshape. Ideas get captured while everyone is still in the room, so there's less back and forth across separate meetings. The session moves faster and ends with a prototype the whole team agrees on. 

The governance boundary doesn't move. The AI drafts, but it doesn't decide. Nothing reaches production on its own, and everything that belongs with IT, stays with IT.

What is Designer Desk technically

Designer Desk is a web-based, no-code prototyping tool built into WEBCON. Business analysts, key users, and process owners use it to model workflows and design application layouts before any low-code configuration starts. It's where you figure out what you're actually building.

Where it fits in the WEBCON platform

Designer Desk handles prototyping. Business users model the process, design the form, and test the logic – all in a browser, with no code.

Four features make this possible. A workflow designer, a form designer, a field matrix to control what's visible and required at each step. At the end, one-click documentation that generates a full specification at the moment the prototype is ready. 

The boundary between Designer Desk and Designer Studio is architectural, not procedural. Business users can't accidentally push something ungoverned into production. The platform doesn't allow it. 

Next steps when business publishes a prototype

The handoff from Designer Desk to Designer Studio is not a PDF or a document. 

When a business user publishes a project, it appears in Designer Studio under a Designer Desk projects group. The process champion opens it and finds configured workflows, form structures, field definitions, and basic configuration already in place.  

The champion's job is to add what only they can add: integrations with external systems, automations, business rules, security roles, and deployment configuration. They're not re-interpreting a spec. They're extending a starting point.

FAQ

Is Designer Desk free?

There's a free sandbox version of Designer Desk you can use to try things out. You can explore the tool, get a feel for how it works.  

If you want to use Designer Desk inside your organization, you need the right license. That means either a Premium CAL or a dedicated Designer Desk license. 

Who is Designer Desk for?

Business analysts, key users, and process owners – people who understand how a process works but don't write code. You don't need IT skills to build a prototype in Designer Desk. 

Can I use Designer Desk on a live application that's already running in WEBCON?

No. Designer Desk is for new projects only. Once a prototype is published and a process builder takes it into Designer Studio, Designer Desk's role ends. 

What does the process builder actually receive when a prototype is published?

When a business user publishes a prototype, it appears in Designer Studio under a Designer Desk projects group. The process builder opens it and finds configured workflows, form structures, field definitions, and basic configuration already in place – ready to extend with integrations, business rules, security, and deployment. 

Does Designer Desk support AI?

Yes. AI capabilities in Designer Desk can scaffold a prototype from a plain-language process description, making the initial session faster. The AI assists; it doesn't replace the process builder or bypass the governance boundary.

How long does a typical prototyping session take?

Most teams get to a working, agreed prototype in 60 to 90 minutes. This is what we call a pizza session – one meeting, a business stakeholder and a process builder in the same room, building and testing in real time. The prototype is published the same day. The process champion can often deploy an MVP the next day.

Can multiple people collaborate on a prototype?

Yes. Stakeholders can view and interact with the prototype in a browser, test different paths, and give feedback in real time during a session. This is the core of the pizza session model – everyone reacts to the same working prototype rather than interpreting a document.

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