Healthcare & Pharmaceuticals

How BPM systems support the healthcare and pharmaceutical industry

The challenges faced by the healthcare and pharmaceuticals sector include the management of vast amounts of critical documentation with adherence to strict regulations at both national and international levels. Combine that with highly variable and constantly changing human resource tasks, and you get a complex ecosystem of interconnected processes that requires a comprehensive IT solution to manage it.

WEBCON BPS has proven itself in handling the industry-specific challenges related to the health and pharmaceuticals industry. The system can handle processes related to not only healthcare and medical documentation, but also the financial aspects of medical care. You can ensure strict compliance with norms, and maximize efficiency by streamlining operations. WEBCON BPS offers a genuine integration of systems, departments and branches.

With back-office process automation and human resources management in place, tangible cost and profit forecasts become a reality, and not just a promise.

Below are examples of how WEBCON BPS helps the healthcare and pharmaceutical industries streamline departmental processes, letting them focus on saving and improving human lives.

FINANCE & ACCOUNTING

  • Invoice processing
  • Pricing
  • Payment approval
  • Debt recovery
  • Bank credit application & processing

HR

  • Task management
  • Employee life cycle
  • Leave requests
  • Employee evaluation

IT

  •  New workflow ticketing
  • Troubleshooting
  • Equipment request

BUSINESS ORGANIZATION & SUPPORT

  • Correspondence processing
  • Omnichannel Customer Service Process
  • Document and correspondence management process
  • Fleet acquisition, management and disposal

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