Change request processing

Boost your IT management!

Change request processing

Users can easily request changes to company IT systems and track their status in one place. New CR initiates workflow with assigned approvers for each step. CR history reports help analyse costs and allocate resources.

What do you get?

One-stop CR ticketing

  • User-friendly forms instead of e-mails and calls allow entitled users to apply for change requests
  • Central CR registry allows request owner to keep track of progress easily
  • Automated notifications update users on status changes

Full control of process

  • Automated processing path from registration to cost evaluation, approval, UAT and go live
  • Approvers assigned according to policy
  • Automatically generated Purchase Orders for external vendors

Monitor costs & workload

  • Full access to change request registry and approvals history
  • Costs of ongoing development reported per system, department, vendor
  • More effective CR budget planning and resource allocation

See the Change Request application in action:

Ready to start? Learn how to begin
using the WEBCON BPS 2019 starter applications:

Companies using WEBCON BPS:

It’s easy. It’s free.

WEBCON is the leading European-based provider of a complete Low-code Application Platform for mass delivering business solutions. Companies choose WEBCON to dramatically reduce time and cost of app development. The platform allows them to automate and manage business processes across the entire organization – using a single, unified platform. Thanks to its unique InstantChange™ technology, WEBCON embraces change like no other platform on the market.


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ECR Management

An engineering change request (ECR) to alter a product design can be triggered by various sources: audits, enhancement ideas, customer complaints, etc. A fix to a product design can be issued by any employee and the ultimate goal is quality improvement, which can directly influence revenue. By automating the Engineering Change Management (ECM) process, you can bring better products to market faster. Forget missing deadlines, loosing documents, flawed decision-making due to poor visibility of the process, duplicating change requests. Instead, with a dedicated application, gain an overview of the changes that are underway, boost productivity, lower the process costs, eliminate bottlenecks and gather all information related to the ECRs in one place.

New Product Development

A well-managed product lifecycle process allows to bring better products to market faster. With WEBCON BPS, you can provide an enterprise-wide solution that will streamline product development process, improve collaboration between departments, and provide seamless access to all product-related data. From submitting an idea, through research, creating a prototype, testing, designing the packaging, up to manufacturing, introducing the product to the market, and analyzing the feedback – a dedicated application will make sure everyone involved is well-informed on the assigned tasks, and the management gains visibility to improve productivity, and spot any bottlenecks along the way.