There’s no doubt that unmanaged processes weaken the company’s business performance and – consequently – its market position. In many cases there may arise a need for an analytical platform collecting and integrating data. It would enable an efficient and fact-based analysis of all possible variables and, consequently, making of informed decisions. The answer to these problems, at least theoretically, are the Business Process Management (BPM) class solutions.
The survey made together by Computerworld magazine and WEBCON was aimed to verify the above assumptions. The research was supposed to check what is the popularity of BPM solutions, what are the benefits of implementing such platforms, which business areas are most often supported and what are the problems related to business process management. The survey included 125 IT directors from companies employing more than 150 people.