The crux of digital transformation lies in convincing end users to actually use a business application that is the vessel for innovation. Watch SharePoint MVP Michael Greth and Holger Fleck with Axians Deutschland explain in detail how WEBCON BPS boost usability, and ultimately lovability, of business applications.
Part 4 of WEBCON BPS review by Michael Greth: usability and personal productivity.
The purpose of business applications is to facilitate innovation in an organization – provided they are actually used. What really prompts end users to take advantage of their latest IT solution is the conviction that it makes their job much easier and faster, instead of being yet another enforcer, introduced top-down by the management.
In part 4 of his video review of WEBCON BPS, SharePoint MVP Michael Greth interviews Holger Fleck with Axians Deutschland to explain in detail how the platform uses a handful of personal productivity tools to boost usability, and ultimately lovability, of business applications.
The episode discusses, firstly, the “enablers” that assist in navigation and obtaining instructions, such as graphical preview, custom instructions, including video tutorials that can be embedded in a form, as well as tool tips under the buttons.
Secondly, what WEBCON BPS offers is automation in processing documents: filling with data, generation of files based on data entered in the form, update of documents generated based on metadata and so on, all made possible thanks to a smart Word add-in.
On the other hand, the Outlook add-in enables sending documents via e-mail, initiating email via a workflow window, drag & drop files between a workflow and email, email-level preview of a workflow, and tracking changes in amended versions made from the email attachment level. All changes are of course sealed with a digital signature of the management, which approves the final version and prevents any unauthorized amendments.
Watch the interview below [in German].