KYC is a mandatory process of identifying and verifying the identity of the customer when opening an account and periodically over time. It’s an especially important process for the banking and financial industries, where companies face a number of risks related to starting a business relationship with a new client.
WEBCON BPS provides a holistic approach to the entire process, by automating document collection, data assessment, monitoring and reporting – all within a single platform. Thanks to an automatic customer segmentation (based on the risk factors and pre-set business rules), companies can maximize their earnings and minimize their losses.
Our clients continuously analyze every customer, using a dedicated survey, to determine customers’ value and engagement, and to make sure there are no red flags ahead, that could cost them their business.